Managed endpoint security
Managed endpoint security helps protect every device on your network with enterprise-standard security outcomes, in plain English and at a predictable, affordable price. We deliver a clear Prevent · Respond · Recover model, so threats are stopped early, contained fast, and you always know what happens next.
Delivered in partnership with
We keep watch, so you don’t have to
Managed endpoint security from ARC protects every endpoint through a clear Prevent · Respond · Recover model: threats spotted earlier, action taken faster, and next steps explained in plain English.
We help you prevent
Behaviour-based and AI-assisted detection, MITRE ATT&CK-aligned monitoring and proactive threat hunting help identify suspicious activity before it becomes disruption for staff and service users.
What's included
Managed endpoint security from ARC is designed to deliver Prevent · Respond · Recover outcomes: fewer incidents, faster containment when something happens, and clear reporting that shows what happened, what changed, and what to prioritise next.
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24/7 Security Operations Centre (SOC)
A dedicated team monitors your environment day and night, so suspicious activity is picked up early and you get timely, clear advice. -
Threat detection and assessment
We detect suspicious activity and quickly assess what it means for you - turning alerts into clear context, priority, and recommended actions. -
Next-generation endpoint protection
Modern protection on your devices helps stop threats that traditional antivirus can miss - including new and fast-changing attacks. -
Ransomware behaviour detection
We spot unusual activity that often comes before ransomware strikes - helping prevent damage, downtime, and spread across systems. -
Incident handling
Triage, containment, and resolution steps for incidents - with documented actions and next steps so you can evidence what was done. -
Escalation and support
Clear escalation routes for complex issues, with ARC owning incident response within the co-managed model so problems don't bounce and your team is not left chasing. -
Reporting and visibility
Quarterly maturity scorecards show measurable improvement in your security posture - not just what happened, but what’s getting stronger, what was hardened, and what should be prioritised next. -
Co-managed collaboration
Clear responsibilities with in-house IT - ARC Secure takes day-to-day ownership without undermining your team. -
MITRE ATT&CK-aligned detection and reporting
Suspicious activity is mapped to a recognised cyber threat framework, then translated into plain English so your team knows what it means and what to do next. -
Proactive threat hunting
ARC Secure continuously searches for dormant or persistent threats, helping find hidden risk before it turns into disruption. -
Independent line of defence outside Microsoft
ARC Secure sits outside your Microsoft environment, so if a Microsoft 365 admin account is compromised, your monitoring and response layer is not dependent on the same account attackers may be targeting.
Plain English, every step - from onboarding to continuous improvement
ARC Secure follows a clear 3-stage journey, with shared visibility, agreed ways of working and structured onboarding to keep implementation calm, predictable and easy to follow.
Access
Confirm scope and readiness
We listen first - aligning on what "good" looks like, confirming your environment, and agreeing the lowest-risk path to delivery.
- Scope and success criteria confirmed
- Site and environment readiness check (plain English)
- Roles and responsibilities clarified (co-managed where needed)
- Risks and constraints surfaced early - no surprises
Roadmap
Plan and implement calmly
We plan together, schedule around your operational constraints, and deliver in a way that avoids disruption to staff and service users.
- Step-by-step implementation plan agreed
- Timings and access windows confirmed
- Proactive comms at each stage (no chasing)
- Testing and validation against agreed outcomes
Commitment
Commit with clear handover and steady improvement
We move into live service with clear ownership, escalation routes, and a working rhythm agreed up front, so nothing is left assumed.
- Delivered work confirmed (nothing left assumed)
- Support and escalation route defined
- Reporting cadence agreed (what you'll see, and when)
- Continuous improvement built into the relationship
Technology partners
Proven security technology, built around the Microsoft environments essential services teams already rely on, with clear monitoring, response and resilience behind delivery.
Built for education, pharmacy and dental environments
When staff, students and patients depend on you, downtime is not just inconvenient. ARC Secure keeps watch behind the scenes, explains issues clearly, and helps your team act quickly without panic or jargon.
How ARC supports essential services
Our customer feedback is independently measured through NPS, with ARC scoring 50+ against an industry average of 30+.
Cuckfield Medical Practice and The Vale Surgery
See how ARC helped Cuckfield Medical Practice and The Vale Surgery keep prescriptions and blood forms moving with proactive toner ordering, remote diagnostics and same-day or next-day print support.
Bere Regis
See how ARC helped Bere Regis GP practice replace unreliable printers, reduce wasted toner and drum stock, and support high-volume prescription printing.
Lime Tree Surgery
See how ARC helped Lime Tree Surgery build reliable, transparent managed print support across a busy multi-site GP practice.
Southbourne Surgery
See how ARC helped Southbourne Surgery reduce print disruption with faster support, automatic toner ordering and proactive service.
Frequently asked questions
Managed endpoint security is the ongoing protection and monitoring of endpoint devices across your organisation - delivered by a specialist partner. Unlike standard antivirus solutions that mainly focus on known threats, managed endpoint security uses behavioural analysis and machine learning to help spot unknown threats, potential threats, and advanced threats earlier, with fewer false positives. If your organisation handles patient data, student records, staff records, financial information or other sensitive information, and your IT team does not have dedicated security resource, then yes - you need it. The question is whether you manage it in-house or with a specialist partner who understands education, healthcare and essential services environments.
This service includes a modern endpoint security solution across your in-scope devices, backed by endpoint detection, threat detection and response. If something looks wrong, we triage alerts, follow an agreed escalation process, and explain what’s happening in plain English - so you’re not left guessing. Where it fits your environment, we can also support Microsoft Defender for Endpoint configuration and integration as part of the wider service. ARC Secure also supports recognised security software and endpoint protection tools including Bitdefender, Sophos, Sentinel One and Windows Defender, with wider AV / EDR solution integration support available depending on your environment.
Managed endpoint security from ARC works alongside your existing IT team, not instead of it. You retain deep visibility and control. ARC Secure provides the specialist monitoring, detection, incident response, and threat containment capability. Escalation paths, security policies, security controls, and security management responsibilities are agreed at the outset - so everyone knows their role and there's no ambiguity about who does what.
ARC Secure combines automated detection with human oversight to spot suspicious behaviour, indicators of compromise, and malicious processes early, helping reduce false alarms. When something needs attention, we assess severity in real time, follow an agreed escalation route, and provide clear, plain-English updates - so you get enterprise-standard security outcomes without having to run a specialist security team in-house.
Where it fits your environment, managed endpoint security from ARC can support Microsoft Defender for Endpoint configuration and integration as part of the wider service. During discovery, we’ll confirm what’s already in place, which security tools are in use, whether a management console is already configured, and what scope is required.
Yes. Managed endpoint security from ARC is available through the G-Cloud framework. If buying routes are relevant to your organisation, we can confirm the best path during your discovery call, including how the service supports your overall security posture and relevant security measures.
We triage the alert, assess severity, and follow an agreed escalation process. You’re informed in plain English - what happened, what ARC Secure has done, and what (if anything) you need to do. The focus is rapid response, rapid containment, clear response capabilities, and practical next steps that reduce disruption, protect sensitive data, and lower the risk of data loss. No jargon. No alarm without context.
Managed endpoint security onboarding at ARC follows a structured 40-step methodology - the ARC Secure Journey - designed specifically to minimise disruption to your day-to-day operations. The process moves in clear stages: assessment first, then a prioritised roadmap, then clear handover and ongoing improvement, including practical actions such as patch management and reducing the attack surface where needed. Your team stays informed and in control throughout. Most organisations are fully operational on the service with no significant interruption to normal working.
Still have questions?
Dive into our full FAQ section for comprehensive guidance and helpful resources.
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