Managed endpoint security

Managed endpoint security helps protect every device on your network with enterprise-standard security outcomes, in plain English and at a predictable, affordable price. We deliver a clear Prevent · Respond · Recover model, so threats are stopped early, contained fast, and you always know what happens next.

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Delivered in partnership with

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We keep watch, so you don’t have to

Managed endpoint security from ARC protects every endpoint through a clear Prevent · Respond · Recover model: threats spotted earlier, action taken faster, and next steps explained in plain English.

We help you prevent

Behaviour-based and AI-assisted detection, MITRE ATT&CK-aligned monitoring and proactive threat hunting help identify suspicious activity before it becomes disruption for staff and service users.

What's included

Managed endpoint security from ARC is designed to deliver Prevent · Respond · Recover outcomes: fewer incidents, faster containment when something happens, and clear reporting that shows what happened, what changed, and what to prioritise next.

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    24/7 Security Operations Centre (SOC)

    A dedicated team monitors your environment day and night, so suspicious activity is picked up early and you get timely, clear advice.
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    Threat detection and assessment

    We detect suspicious activity and quickly assess what it means for you - turning alerts into clear context, priority, and recommended actions.
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    Next-generation endpoint protection

    Modern protection on your devices helps stop threats that traditional antivirus can miss - including new and fast-changing attacks.
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    Ransomware behaviour detection

    We spot unusual activity that often comes before ransomware strikes - helping prevent damage, downtime, and spread across systems.
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    Incident handling

    Triage, containment, and resolution steps for incidents - with documented actions and next steps so you can evidence what was done.
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    Escalation and support

    Clear escalation routes for complex issues, with ARC owning incident response within the co-managed model so problems don't bounce and your team is not left chasing.
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    Reporting and visibility

    Quarterly maturity scorecards show measurable improvement in your security posture - not just what happened, but what’s getting stronger, what was hardened, and what should be prioritised next.
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    Co-managed collaboration

    Clear responsibilities with in-house IT - ARC Secure takes day-to-day ownership without undermining your team.
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    MITRE ATT&CK-aligned detection and reporting

    Suspicious activity is mapped to a recognised cyber threat framework, then translated into plain English so your team knows what it means and what to do next.
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    Proactive threat hunting

    ARC Secure continuously searches for dormant or persistent threats, helping find hidden risk before it turns into disruption.
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    Independent line of defence outside Microsoft

    ARC Secure sits outside your Microsoft environment, so if a Microsoft 365 admin account is compromised, your monitoring and response layer is not dependent on the same account attackers may be targeting.

Plain English, every step - from onboarding to continuous improvement

ARC Secure follows a clear 3-stage journey, with shared visibility, agreed ways of working and structured onboarding to keep implementation calm, predictable and easy to follow.

Access

Confirm scope and readiness

We listen first - aligning on what "good" looks like, confirming your environment, and agreeing the lowest-risk path to delivery.

  • Scope and success criteria confirmed
  • Site and environment readiness check (plain English)
  • Roles and responsibilities clarified (co-managed where needed)
  • Risks and constraints surfaced early - no surprises

Roadmap

Plan and implement calmly

We plan together, schedule around your operational constraints, and deliver in a way that avoids disruption to staff and service users.

  • Step-by-step implementation plan agreed
  • Timings and access windows confirmed
  • Proactive comms at each stage (no chasing)
  • Testing and validation against agreed outcomes

Commitment

Commit with clear handover and steady improvement

We move into live service with clear ownership, escalation routes, and a working rhythm agreed up front, so nothing is left assumed.

  • Delivered work confirmed (nothing left assumed)
  • Support and escalation route defined
  • Reporting cadence agreed (what you'll see, and when)
  • Continuous improvement built into the relationship

Technology partners

Proven security technology, built around the Microsoft environments essential services teams already rely on, with clear monitoring, response and resilience behind delivery.

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Security platform

Kaseya supports the security tooling behind ARC Secure, helping ARC manage alerts, visibility and service delivery consistently across your environment. Monitoring, escalation and response are delivered by ARC as part of your agreed managed service.
Exact tooling depends on your agreed ARC Secure package and current environment.

Built for education, pharmacy and dental environments

When staff, students and patients depend on you, downtime is not just inconvenient. ARC Secure keeps watch behind the scenes, explains issues clearly, and helps your team act quickly without panic or jargon.

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How ARC supports essential services

Our customer feedback is independently measured through NPS, with ARC scoring 50+ against an industry average of 30+.

Read Cuckfield Medical Practice and The Vale Surgery
Cuckfield Medical Practice and The Vale Surgery
Healthcare

Cuckfield Medical Practice and The Vale Surgery

See how ARC helped Cuckfield Medical Practice and The Vale Surgery keep prescriptions and blood forms moving with proactive toner ordering, remote diagnostics and same-day or next-day print support.

Read Bere Regis
Bere Regis
Healthcare

Bere Regis

See how ARC helped Bere Regis GP practice replace unreliable printers, reduce wasted toner and drum stock, and support high-volume prescription printing.

Read Lime Tree Surgery
Lime Tree Surgery
Healthcare

Lime Tree Surgery

See how ARC helped Lime Tree Surgery build reliable, transparent managed print support across a busy multi-site GP practice.

Frequently asked questions

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Still have questions?

Dive into our full FAQ section for comprehensive guidance and helpful resources.

Explore FAQs

Ready to take managed endpoint security off your plate?

Book a free 30-minute discovery call. We'll assess your current setup and show you exactly how ARC can protect your organisation - no obligation.