IT Services
Managed services across print, document storage & records management, and cyber security - delivered as one joined-up service.
Delivered in partnership with
Our story
ARC Business Solutions was built to close the gap left by generic IT support. Essential services teams need more than slow responses, unclear ownership, or partners learning their environment as they go. They need stable, familiar support from people who understand the pressure they work under.
That belief shaped the ARC Journey: our structured 40-step onboarding process, designed to make transitions smooth, predictable and low-risk. With trusted engineers who bring NHS and public sector experience, ARC delivers proactive support, clear accountability and plain-English guidance from day one.
Our mission and vision
If you are assessing ARC, you should know this: we exist to protect the work that protects people. That means keeping your organisation running smoothly across Print · Store · Secure, with proactive support and plain-English guidance, so you can focus on the people who need you.
The ARC Journey underpins how we deliver. Before we recommend a single thing, we take the time to understand your organisation, including your systems, your workflows, your compliance obligations, and your team. Forty steps. No shortcuts. Because getting it right from the start costs far less than fixing it later.
Mission
To protect the work that protects people, keeping essential operations running smoothly across Print · Store · Secure, with proactive support and plain-English guidance.
Vision
To be the silent guardian behind every essential operation in the UK, so essential services teams can focus entirely on the people in front of them, not the infrastructure behind them.
What we help you run better
Managed IT and cyber security for essential services teams that can’t afford downtime.
Cyber security
Fully managed, 24/7 security that helps you prevent, respond, and recover - covering endpoint protection, identity & email threats, and resilient backup so you’re not left handling incidents alone.
Co-managed support
A clear partnership model that supports internal IT teams and works alongside, not against, infrastructure managed services.
"Every ARC team member understands the importance of delivering efficient services. Most have experience within Public Sector, NHS or Corporate so have faced the same challenges our customers face on a daily basis. Leaning on our experience and understanding of our industry, our job is to ensure the infrastructure runs quietly but reliably so our customers can deliver their work that matters."
Alex Pomorski
CEO
How ARC supports essential services
Our customer feedback is independently measured through NPS, with ARC scoring 50+ against an industry average of 30+.
Healthcare
Cuckfield Medical Practice and The Vale Surgery
See how ARC helped Cuckfield Medical Practice and The Vale Surgery keep prescriptions and blood forms moving with proactive toner ordering, remote diagnostics and same-day or next-day print support.
Healthcare
Bere Regis
See how ARC helped Bere Regis GP practice replace unreliable printers, reduce wasted toner and drum stock, and support high-volume prescription printing.
Healthcare
Lime Tree Surgery
See how ARC helped Lime Tree Surgery build reliable, transparent managed print support across a busy multi-site GP practice.
Frequently asked questions
We understand this is your biggest concern - and it is ours too. Our structured onboarding is designed specifically to minimise disruption. We work around your schedule, communicate every step clearly, and do not go live until you are confident everything is in order.
Most IT providers are reactive - they fix things when they break. ARC monitors your environment continuously, raises issues before they become incidents, and provides regular plain-English responses so you always know where you stand. One partner. End-to-end ownership.
No. While our core expertise is healthcare and education, we also support professional services and other continuity-critical organisations where security, resilience, and reliable day-to-day operations matter. We can tailor our approach to your environment.
Yes. ARC is listed on G-Cloud 14, which means public sector organisations can procure our services directly - without a full tender. We can walk you through the process on your discovery call.
It is a 30-minute conversation - no slides, no sales script. We ask about your current setup, your biggest concerns, and what good looks like for you. At the end, you will have a clearer picture of your IT risk and an honest view of whether ARC is the right fit. No obligation to proceed.
Still have questions?
Dive into our full FAQ section for comprehensive guidance and helpful resources.
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Ready to find out if ARC is the right fit?
Book a free 30-minute discovery call. No hard sell. Just a straightforward conversation about your organisation and whether we can genuinely help.