Managed print services
Fully managed print services for essential services organisations, so print “just works”, without staff firefighting.
Delivered in partnership with
Printer problems steal time. Proactive print gives it back.
When print fails, it’s never convenient. It can slow reception, disrupt clinics, interrupt teaching and learning, and add friction to the working day. ARC Print is designed to reduce these day-to-day disruptions across your print environment.
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Supplier to own print end–to–end
One owner for devices, consumables and support, so nothing gets passed around and issues get resolved faster.
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Consumables ordered by staff
Consumables shouldn’t become an admin task. We monitor usage and manage replenishment so your team isn’t placing last‑minute orders or discovering empty toner mid‑shift.
Designed to prevent or resolve issues remotely before they disrupt your day
We proactively monitor devices to catch problems early, and aim to resolve issues remotely where possible – so you get fewer interruptions to the working day and more consistent device performance.
Everything we manage on your behalf
Our managed print services take ownership of the day-to-day work and details that often fall between suppliers, with clear responsibilities and visibility into device activity, toner levels and print spend to help control costs over time.
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Proactive monitoring
We spot issues early and act before they lead to disruption for staff and patients. -
Preventative maintenance & fleet optimisation
Planned maintenance and continuous improvements to keep performance reliable and risk low across your print infrastructure. -
Support & escalation
Clear routes to help, faster resolution, and ownership that prevents "not our problem" handoffs – including third party coordination where needed. -
Supplier coordination
We manage partner and vendor touchpoints so you don't have to chase multiple suppliers, giving you the benefits of managed print services without the extra admin. -
Reporting & visibility
Clear, plain–English updates and reporting so stakeholders can see what's happening and why – including device usage and usage patterns. -
Clear & accountable delivery
Clear service expectations, documented responsibilities, and secure print release to help protect sensitive data – with a single point of contact and no finger–pointing when something goes wrong.
Built for organisations like yours
Different sectors have different rhythms, pressures, and operational needs. Here's what ARC Print is built to support.
Pharmacies
Dental practices
Education
How ARC supports essential services
Our customer feedback is independently measured through NPS, with ARC scoring 50+ against an industry average of 30+.
Cuckfield Medical Practice and The Vale Surgery
See how ARC helped Cuckfield Medical Practice and The Vale Surgery keep prescriptions and blood forms moving with proactive toner ordering, remote diagnostics and same-day or next-day print support.
Bere Regis
See how ARC helped Bere Regis GP practice replace unreliable printers, reduce wasted toner and drum stock, and support high-volume prescription printing.
Lime Tree Surgery
See how ARC helped Lime Tree Surgery build reliable, transparent managed print support across a busy multi-site GP practice.
Southbourne Surgery
See how ARC helped Southbourne Surgery reduce print disruption with faster support, automatic toner ordering and proactive service.
Frequently asked questions
ARC Print covers everything: device selection and installation, proactive monitoring, automated consumable replenishment, SLA–backed break–fix support, and lifecycle planning. It is a comprehensive solution for print management.
Switching is designed to be straightforward. ARC's 40–step onboarding methodology is structured around three phases: Access (we assess your current setup and understand your environment), Roadmap (we plan the transition with clear timelines and responsibilities), and Commitment (we deliver, stay accountable, and keep you informed throughout). We handle the transition end–to–end, so your team barely notices the change.
No. ARC uses transparent pricing with a predictable per–device or per–page pricing model. Hardware, consumables, and support are consolidated into a single monthly cost to help manage print costs and reduce printing costs over time. No ad–hoc call–out charges. No surprise invoices.
ARC operates with transparent SLAs and clear contract terms. We earn your continued business through delivery, not lock–in clauses. If you want to understand the exit terms before you sign, we will walk you through them plainly.
Most print services providers sell equipment and wait for you to call when something breaks. ARC monitors your devices proactively, manages consumables automatically, and provides a single escalation path for everything print–related. The difference is ownership: we own the problem, so you don't have to chase anyone.
You contact one number. ARC owns the response. Our SLA–backed break–fix support sets clear response and resolution time commitments, with no ambiguity about who is responsible or how quickly they will act.
ARC Print supports organisations of all sizes – from smaller single–site practices to large multi–site estates. If you are not sure whether ARC is the right fit, the free Print Assessment will give you a clear, honest answer.
Yes. ARC is G–Cloud 14 approved, which means NHS GP practices and public sector organisations may be able to procure our managed print services through the Crown Commercial Service framework. This can help simplify procurement and reduce admin, depending on your organisation’s procurement requirements.
Still have questions?
Dive into our full FAQ section for comprehensive guidance and helpful resources.
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