Managed backup services from ARC help you recover fast when the worst happens - with independent, immutable backups that can’t be amended or deleted, plus BCDR that can get key users working in hours rather than days, weeks or months.
ARC’s managed backup services are built around ownership. We do not just set up backups and leave you to hope they work. We monitor them, test recovery, explain issues in plain English and keep the recovery path clear with your team or MSP. Backups are held separately and protected with immutable copies, so if ransomware, corruption or a major outage hits, you have a practical route back without guesswork.
ARC keeps watch over your backups, maintains the infrastructure behind them, and owns the recovery path if ransomware, corruption or a major outage puts your data at risk.
ARC’s managed backup services take ownership of the day-to-day coverage, checks and responses that keep backups reliable and recovery routes clear.
We build our managed backup services on proven, supportable technology - so delivery is reliable, auditable, and compatible with what you already run. Tooling is chosen to support recoverability first: independent backup storage, immutable copies, and clear recovery workflows that reduce downtime when it matters.
When systems go down in education, pharmacy or dental environments, the impact is immediate: staff lose access, services slow down, and the person responsible needs a clear recovery plan, fast. ARC Managed Backup & BCDR helps organisations recover from ransomware, corruption, hardware failure or major outages with tested backups, agreed recovery priorities, clear escalation and G-Cloud availability for eligible public sector buyers.
Our customer feedback is independently measured through NPS, with ARC scoring 50+ against an industry average of 30+.
See how ARC helped Cuckfield Medical Practice and The Vale Surgery keep prescriptions and blood forms moving with proactive toner ordering, remote diagnostics and same-day or next-day print support.
See how ARC helped Bere Regis GP practice replace unreliable printers, reduce wasted toner and drum stock, and support high-volume prescription printing.
See how ARC helped Lime Tree Surgery build reliable, transparent managed print support across a busy multi-site GP practice.
Yes. The Access phase maps your current environment before anything is configured. Our managed backup services work with your existing infrastructure, not against it. If you have an incumbent MSP or internal IT team, the co-managed model integrates cleanly - your existing relationships stay in place - and we align the backup service to your existing setup and specific needs, including any cloud platforms, virtual machines, cloud backup solution, local backup or on-premise systems in scope.
Tested recovery is a core part of our managed backup services, not an optional extra. We run scheduled restoration tests as part of the backup process, plus daily AI‑backed verification checks as a proactive approach to flag issues early, and provide documented outcomes - auditable evidence that your data backup, critical data, business data and other important files can be recovered.
The goal of our managed backup services is simple: support data recovery, restore your data and keep services running - without panic and without guesswork. ARC uses independent backup storage with immutable copies of data that can’t be amended or deleted, helping reduce data loss if cyber threats or unauthorized access target your backups. Recovery time and recovery point objectives are agreed in advance, and with BCDR we can get priority users working again in hours while full restoration completes, supporting fast recovery, business continuity and disaster recovery.
Yes. ARC’s managed backup services are available through the G-Cloud framework, which can help simplify procurement for NHS and public sector organisations (and, in many cases, reduce the admin involved) depending on your organisation’s procurement, regulatory compliance and data protection requirements.
Onboarding begins with a free service assessment and technical review. Configuration and migration are planned to minimise disruption to your day-to-day operations. We provide a clear timeline and keep you informed at every stage - including what happens if bandwidth, internet connection constraints, storage capacity limits, backup infrastructure or backup software performance affect delivery.
Contract terms vary depending on your environment, requirements and agreed pricing model. Book a free service assessment and we'll walk you through the options, including any likely ongoing costs - no obligation.
Yes. The co-managed model is built for exactly this scenario. ARC’s managed backup services take responsibility for the managed backup solution, backup monitoring, managed service oversight and BCDR management around your critical systems, while your existing MSP relationship continues for other services. We coordinate, not compete - and we’ll explain key differences in responsibility so everyone knows who owns what, especially where backup providers or existing tools are already in place.
Dive into our full FAQ section for comprehensive guidance and helpful resources.
Book a free 30-minute discovery call. We'll assess your current setup and show you exactly how ARC can protect your organisation - no obligation.
