Case Studies

Cuckfield Medical Practice Case Study | ARC Print

ARC — Tue, 07 Jul 2026 12:55:01 GMT

The Challenge

At Cuckfield Medical Practice and The Vale Surgery, print is not just an office function. It is part of the clinical workflow.

Bere Regis Print Case Study | ARC

ARC — Mon, 06 Jul 2026 19:50:33 GMT

The Challenge

Before ARC, printing at Bere Regis was managed through the Integrated Care Board (ICB), with hardware provided through IT suppliers and typically replaced only when it broke. That created a reactive environment where old printers remained in use until reliability became a daily frustration.

Lime Tree Surgery Managed Print Case Study | ARC

ARC — Mon, 06 Jul 2026 17:12:59 GMT

For Lime Tree Surgery, printing is not background admin. Across a busy multi-site GP environment, print supports consultations, pathology forms, staff rotas and day-to-day patient care.

When Josh Eaton, Digital Transformation Manager at Coastal and South Downs PCN, inherited a complex print setup, the problem was not simply the printers. It was the uncertainty around ownership, support and third-party IT issues. ARC helped turn that experience into a long-term managed print relationship built on transparency, responsiveness and practical knowledge of how GP practices really work.

GP Surgery Print Support Case Study | ARC

ARC — Fri, 03 Jul 2026 13:57:00 GMT

For a busy GP surgery, unreliable printing was more than an inconvenience. Broken printers, slow response times and manual toner ordering were creating avoidable pressure for staff who already had to keep multiple systems and daily patient demand moving.

ARC helped the practice replace that frustration with a more proactive, responsive model - one where toner arrives before it runs out, support fits around the surgery, and issues are owned without the practice team having to keep chasing.

The challenge

When Darren Nickerson became Practice Business Manager after the second COVID lockdown, he quickly saw how much pressure small operational failures could place on a GP surgery. Staff relied on multiple systems every day, and when something did not work smoothly, the impact landed quickly on both the team and patient-facing work.